Summer Cooling Program/Summer Heap/Summer Crisis Program (SCP) | Chn Housing Partners
Provides payments on electric bills, air conditioners (window unit), fans, and/or repairs to central air conditioner systems during the summer months. ELECTRIC UTILITY ASSISTANCE: Customers of regulated utility companies can receive a maximum of $500 in assistance; customers of unregulated utility companies (cooperatives or municipal utilities such as Cleveland Public Power) can receive up to a maximum of $800 in allowable benefits. Customers may receive payment for one of the following: current electric bill, utility account deposit, transfer of service, disconnect fees or can be used to re-establish service. Can be used for first PIPP Plus payment. Utility company is not required to delay disconnection of customer's account when an appointment for this program is scheduled. For Summer Crisis, if more than $500 is owed to the Illuminating Company a copayment will be required - will need to cover the remaining balance. For CPP if more than $800 is owed the customer will be required to go on a payment plan. INDOOR AIR QUALITY AND COMFORT ASSISTANCE (separate benefit): May receive central air conditioner repair (up to $1500). The prices of fans and air conditioners will vary, but agency is limited to paying no more than $525 toward AC Unit, $550 for casement or portable air-conditioner units and no more than $150 toward each fan (limit of two). Can receive 1 AC unit and 2 fans.
Data provided by
211 Cleveland
Physical Address
3140 W 25th St., Cleveland, OH 44109
Hours
Program is active July 1st through September 30th. Automated appointment line: 24 hours a day, 7 days a week. Online appointment scheduler: 24 hours a day, 7 days a week. NO WALK-IN APPOINTMENTS.
Fax
(216) 912-0700
fax | ATTN HEAP
Website
https://chn.itfrontdesk.com
Application process
Phone automated appointment line 24 hours a day, 7 days a week and select CHN to schedule appointment. New appointments open M-F at 8:00am. May also make an appointment online (may be the easiest and fastest method). Appointment will be made within 28 days. If more than 15 minutes late for the appointment, it will be rescheduled (clients risks being shut off). Callers who only want an air conditioner and do not need help with the electric bill still need to make a Crisis appointment. NO WALK-IN APPOINTMENTS. May walk-in to obtain a medical form M-F: 9:00am-3:00pm. Summer Crisis medical forms can be picked up at CHN Offices - Centro Villa, Buckeye Metro Health, and The Greater Cleveland Food Bank. DISCONNECTED OR IN DISCONNECT WITHIN 48 HOURS: visit Appointment Scheduler and select "Reconnect Request" Reconnect Waitlist ONLY. COMPLAINTS: can send a date stamped, signed, written appeal letter to the following address: Office of Community Assistance, Home Energy Assistance Program, P.O. Box 1240, Columbus, OH 43216.
Fee
Free
Eligibility
ELECTRIC UTILITY ASSISTANCE: Households in 44102, 44106, 44108, 44109, 44110, 44113, 44117, 44119, 44120, 44123, 44125, 44132, 44135 and 44137 with a gross annual income of not more than 175% of the federal poverty level. Households whose electricity has been disconnected, are in threat of disconnection, or are establishing new service. Households with a household member who is age 60 and older or with a documented medical condition do not need a disconnection notice. Tenants who rent from private landlords (i.e., not residing in HUD Section 8 Housing) where the bill is in the landlord's name are eligible for benefits if the applicant (i.e., renter) is responsible for (paying) the bill. Can only receive assistance one time per season. INDOOR AIR QUALITY AND COMFORT ASSISTANCE: Households in 44102, 44106, 44108, 44109, 44110, 44113, 44117, 44119, 44120, 44123, 44125, 44132, 44135 and 44137 with a gross annual income of not more than 175% of the federal poverty level. Households with a household member who is age 60 and older or a household member with a documented medical condition (will need a Summer Crisis medical form). Can only receive A/C or fan once in a three-year period. THOSE ON PIPP: Can help those enrolling in PIPP for the first time and those with a PIPP default. Those who are current with their PIPP installments may receive central air conditioning repairs or an air conditioner and/or fan ONLY if they have not received one in the past three program years and are medically or age eligible.
Service area
44125, Ohio
44135, Ohio
44108, Ohio
44102, Ohio
44110, Ohio
44123, Ohio
44109, Ohio
44113, Ohio
44119, Ohio
44117, Ohio
44106, Ohio
44132, Ohio
44137, Ohio
44120, Ohio
Agency info
Chn Housing Partners
Works to provide affordable housing and homeownership options for low- and moderate-income families in economically viable neighborhoods. Offers low-income homeowners health- and safety-related home improvements. Provides training programs on a variety of topics.