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Rate Reduction Program | Northeast Ohio Regional Sewer District

3900 Euclid Ave., Gjm Bldg., Cleveland, OH 44115

Eligibility

Serves customers of the Northeast Ohio Regional Sewer District Cuyahoga and Summit Counties. Can be homeowner or a tenant (renter - must be responsible for the sewer bill). Household income must be at or below 200% for water and 250% for sewer of the federal poverty guidelines. Customer's who are enrolled in SNAP, HEAP, County Tax Homestead, are automatically eligible for Rate Reduction. Discounts last one year.

Required documents

Completed application along with proof of all household income for the past 30 days for the applicant (contact NEORSD for a zero income declaration), Photo I.D., Social Security number proof of income or enrollment in equivalent program such as SNAP, and proof of home ownership or proof of sewer bill responsibility if tenant.

Hours

Live Chat: 8:00am-5:00pm.

(216) 881-8247
Voice·

voice | Customer Service

(216) 881-6600
Voice·

voice | Administrative

Application process

Visit website for more information and to apply, select "Customer Relations" and then "Cost Saving Programs." Will need to register first (can be found on the top of the Customer Service web page.)

Fees

Free.

Service area

Bratenahl, Ohio Brooklyn, Ohio South Euclid, Ohio Berea, Ohio Oakwood, Ohio Cleveland, Ohio Seven Hills, Ohio Beachwood, Ohio Highland Hts., Ohio Walton Hills, Ohio Brook Park, Ohio Boston Heights Village, Ohio Sagamore Hills, Ohio Mayfield Village, Ohio Warrensville Hts., Ohio Shaker Hts., Ohio Maple Hts., Ohio Parma Hts., Ohio Brooklyn Hts., Ohio Garfield Hts., Ohio Richmond Hts., Ohio Twinsburg, Ohio East Cleveland, Ohio Cleveland Hts., Ohio Olmsted Twp., Ohio Linndale, Ohio Northfield, Ohio University Hts., Ohio Strongsville, Ohio Columbia Township, Ohio Highland Hills, Ohio North Royalton, Ohio Valley View, Ohio Mayfield Hts., Ohio Brecksville, Ohio Parma, Ohio Lyndhurst, Ohio Macedonia, Ohio Bath, Ohio Hudson, Ohio Independence, Ohio Broadview Hts., Ohio Richfield, Ohio Cuyahoga Hts., Ohio Newburgh Hts., Ohio

Qualifying customers of the Northeast Ohio Regional Sewer District are eligible for up to a 40% discount on sewer bills.

Data provided by

211 Cleveland

Providing organization

Northeast Ohio Regional Sewer District

Operates as a regional wastewater treatment agency that transports and treats wastewater in the Greater Cleveland area. Regulates storm and sanitary collection facilities, operates three wastewater treatment plants, and maintains major sewer intercepts within the larger sewer system. Monitors the water quality at area beaches and accepts complaints about illegal dumping into the sewer system and odors coming from the sewers. Responsible for the development and implementation of a regional storm and flood control plan.

Rate Reduction Program | Northeast Ohio Regional Sewer District