Medical Information Services For Medicaid Recipients | Anthem Blue Cross And Blue Shield

Offers free 24/7 phone access to a registered nurse who can provide health information and advice. Nurses can assist with health-related questions, understanding prescriptions, suggestions for at-home care for minor injuries and illnesses, and recommendations of when and where to go to seek medical care.

Data provided by

211 UWGC

Physical Address

220 Virginia Avenue, Indianapolis, IN 46204

Hours

mon 7:00am - 8:00pm;tue 7:00am - 8:00pm;wed 7:00am - 8:00pm;thu 7:00am - 8:00pm;fri 7:00am - 8:00pm

Voice

(844) 430-0341

voice | Nurse Advice Line

Voice

(844) 912-0938

voice | Member Services

Voice

(888) 990-8681

voice | Healthy Rewards

Voice

(800) 282-9720

voice | Access2Care Transportation

Application process

Contact the helpline by phone. Note that the helpline is not meant to replace a primary care provider or 9-1-1. For life-threatening conditions and emergencies, call 9-1-1.

Fee

None

Eligibility

Open to Medicaid recipients age 18 and older who have Anthem BCBS as their State Medicaid Managed Care Organization (MCO)

Service area

Ohio

Agency info

Anthem Blue Cross And Blue Shield

For-profit company contracted with state departments of insurance to provide managed health care services under the Medicaid and Medicare programs.