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Aging And Disability Resource Network (ADRN) | Long Term Care Ombudsman

8111 Rockside Road, Suite 250, Cleveland, OH 44125

Barrier Free Restrooms|Designated Parking|Wheelchair Accessible Building (ramps & main entrance doors).
Eligibility
Serves residents of Lorain, Medina, Cuyahoga, Geauga, and Lake counties.
Required documents
None.
Hours
Same as site hours.
(800) 365-3112
Voice·

voice | Office and Reporting Line

Languages
None.
Application process
Call the office or visit the website for more information.
Fees
No fee.
Service area
Lake County, Ohio Geauga County, Ohio Cuyahoga County, Ohio Lorain County, Ohio Medina County, Ohio
Refers individuals with aging and/or disability related issues to appropriate available services in the community to ensure that individuals' needs are fully met. Helps individuals find help for long-term care services including institutional care and community based services. Works in collaboration with partner organizations which include Benjamin Rose Institute, McGregor PACE, County Departments of Job and Family Services, Easter Seals, Linking Employment Abilities and Potential (LEAP), Services for Independent Living, and Western Reserve Area Agency on Aging as well as other organizations within the Aging & Disability Resource Network (ADRN).
Last assured
11/14/2025
Providing organization
Long Term Care Ombudsman
Provides information, referrals, and advocacy, as well as help resolving complaints regarding nursing homes, residential care facilities, adult care homes, and community-based care services. Assists in the selection of long-term care facilities, including providing information on those that offer Alzheimer's care units, and hospice and respite care.