Tax Complaints/questions - Cuyahoga Eitc Coalition Vita Sites | Enterprise Community Partners

1801 Superior Ave., Ste. 400, Cleveland, OH 44114

Required documents

Hours

M-F: 8:00am-5:00pm.

(216) 357-2621

Voice·

voice | Direct phone for this site

(216) 293-7200

Voice·

voice | Schedule/change/or cancel appointment

Websitehttp://www.refundohio.org

Email[email protected]

Fees

Free.

Service area

Ohio

Handles complaints and issues or questions regarding tax preparation services at all VITA tax preparation sites in Cuyahoga County. Covers problems that may arise with the tax appointment phone line and website and problems that may arise after an appointment has been completed, such as tax return errors, lost items, or other issues.

Last assured

02/23/2026

Providing organization

Enterprise Community Partners

Helps build affordable housing for people with low income by providing financing and expertise to community and housing developers. Also coordinates the Cuyahoga Earned Income Tax Credit Coalition, which helps low-income taxpayers receive quality tax preparation, wealth-building opportunities, and other services in order to strengthen neighborhood economies.