Rta Paratransit | Greater Cleveland Regional Transit Authority
1240 W 6th St., Cleveland, OH 44113
Required documents
Hours
On site, in-person assistance is available M-F: 8:30am-4:30pm. Live route/fare information is available by phone through the Answerline M-F: 7:00am-6:00pm and Sat: 8:00am-4:30pm. Automated information is available 24 hours, 7 days a week through the Answerline and on the website.
(216) 566-5244
Voice·
voice | Paratransit Dispatcher
(216) 566-5124
Voice·
voice | Application/Information Disabled/Seniors (paratransit)
(216) 621-9500
Voice·
voice | Paratransit Scheduling
Websitehttp://www.riderta.com
Fees
Fixed fee each way. Personal care attendants (as defined by ADA) who accompany a Paratransit customer ride free, but must be registered with the RTA.
Service area
Cuyahoga County, Ohio
Offers door-to-door service for qualified non-disabled seniors and people with disabilities. Disabled passengers can be taken up to five miles each way from home. To go beyond that, passengers must live within three-quarters of a mile of a scheduled route and be traveling to a destination within three-quarters of a mile of a scheduled route. Non-disabled seniors can only travel within a five-mile radius of their homes. Drivers may help passengers to and from their doors and carry up to four packages. Provides free rides to the polls on election day.
Last assured
03/11/2026
Providing organization
Greater Cleveland Regional Transit Authority
Operates a public transportation system with bus and Rapid Transit service. Provides service on nearly 50 routes. Free trolley service available downtown. Paratransit service available in most areas of Cuyahoga County. Primarily services Cuyahoga County, but offers some connections to other counties. Mobility Specialists are also available off site at the Cuyahoga County Employment and Family Services Neighborhood Family Service Centers.