Appeals / Complaints - Job And Family Services Clients | Geauga County Job And Family Services
Provides a complaint process for clients who feel that there may have been a mistake on their case. The first step is to contact the caseworker or their supervisor. If the client is not satisfied with the result, a state hearing may be requested. The state hearing is a meeting with the client, an agency representative, and a hearing officer from the Ohio Department of Job and Family Services. The hearing officer will hear information from the client and the agency and make a decision to resolve the issue.
Data provided by
211 Cleveland
Physical Address
12611 Ravenwood Dr., Ste. 150, Chardon, OH 44024
Hours
M-F: 8:00am-4:30pm.
Voice
Fax
(440) 285-7086
Application process
Client should first contact their caseworker M-F: 8:00am-4:30pm (or the caseworker's supervisor) to discuss the issue. If the problem is not resolved at this level, the client may call the Ombudsman for assistance or to request a state hearing.
Fee
Free.
Eligibility
Serves customers of Geauga County Job and Family Services.
Service area
Geauga County, Ohio
Agency info
Geauga County Job And Family Services
Government agency that promotes self-sufficiency and family stability by providing emergency financial assistance, employment services, child and adult protective services, child support services, Medicaid, food assistance (SNAP), child development programming, and a wide variety of social services.