1507 Doan Ave., East Cleveland, OH 44112

Although service is generally available year-round, funds do run out periodically; each location may run out at different times. Appointments are generally during the following hours: M-F: 8:30am-4:00pm. Hours are by appointment M-F: 9:00am-3:00pm.

Phone for a screening appointment. Following eligibility screening, may make an appointment for help. If eligible but site ran out of funds, try back at a later date. Due to high call volumes, callers may have to let phone ring for some time before it is answered.

Free

Customers of First Energy in 44103, 44106, 44108, 44112, 44114, 44115 zip codes who are 18 or older and have a total gross household income at or below 200 percent of the federal poverty guidelines. Assistance given once in a calendar year. Most must have a shut off notice, but those aged 60 and over may NOT require a shut off notice.This fund does not pay reconnection fees. Those whose service has been disconnected can request the utility add the reconnection fee to a future bill.Must have paid at least $150 towards First Energy account within the last 90 days.(PIPP participants' requirement will be adjusted.) If aged 60 and older must have paid at least $100 in the last 90 days. Must have a past due balance of at least $100 or more. Must be a residential account. Only the person whose name is on the bill can apply. Must have applied and been formally denied assistance through the E-HEAP program if that is active when applying. Those on a medical certification are not eligible until the certification has expired.

44103, Ohio
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44114, Ohio
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