Internet Service Provider Complaints | Federal Communications Commission

Accepts and, where possible, attempts to resolve complaints about internet service. Complaints may be submitted regarding the availability of internet service, breaches of personal information by providers, issues with billing (advertised rates, service charges, taxes, fees, etc.), and issues with internet speed.

Data provided by

211 UWGC

Physical Address

45 L Street Northeast, Washington, DC 20554

Hours

mon 8:00am - 5:00pm;tue 8:00am - 5:00pm;wed 8:00am - 5:00pm;thu 8:00am - 5:00pm;fri 8:00am - 5:00pm

Voice

(888) 225-5322

voice | 888-CALL-FCC

Voice

(844) 432-2275

voice | ASL Video Call

Voice

(800) 234-9473

voice | Lifeline Support Center

Application process

Complaints may be filed online or by phone.

Fee

None

Eligibility

Open to all.

Service area

Kentucky
Ohio

Agency info

Federal Communications Commission

United States government agency responsible for regulating interstate and international communications by radio, television, wire, satellite, and cable in all 50 states.