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Utility Information And Complaints | Public Utilities Commission Of Ohio

180 East Broad Street, Columbus, OH 43215

Eligibility
Anyone.
Required documents
No documents required.
Hours
Mon-Fri 8 am-5 pm.
Application process
Telephone. Website. Email.
Fees
None.
Service area
Ohio
Answers questions, handles complaints and provides information about natural gas, electric, landline telephone, and water utility services, household goods movers, commercial motor carriers and railroad crossing safety.. Offers information to help consumers understand current utility issues, choose a supplier, enroll in utility assistance programs, and reduce energy costs. Also provides mediation and potential reconnection assistance when disconnection is threatened or occurs.
Last assured
10/21/2025
Providing organization
Public Utilities Commission Of Ohio
Government agency that monitors and enforces laws against unfair, inadequate and unsafe public utility and transportation services.
Utility Information And Complaints | Public Utilities Commission Of Ohio