Resilient Housing Initiative - Homeless Hotline | Netcare Access

199 South Central Avenue, Columbus, OH 43223

Yes..

Eligibility

Must be all three: Resident within the city of Columbus according to https://gis.columbus.gov/csir/ . Extremely low income per HUD: Determined by number in household and annual income. Household of 1, $22,900 a year. 2, $26,200. 3, $29,450. 4, $32,700. 5 $37,650. 6, $43,150. 7, $48,650. 8, $54,150. Facing Homelessness: Cannot be literally homeless already. EITHER less than or equal to two weeks until literal homelessness, OR more than two weeks until literal homelessness, but have been homeless before. For Mortgage assistance: Must meet the above and also have a foreclosure date and have tried the engage in the mortgage company’s payment plan options.

Required documents

Vary based on service.

Hours

Mon-Fri. 9 am-5 pm

(614) 278-0080

Voice

Application process

If they meet the eligibility criteria they can call the RHI screening line at 614-278-0080. This does NOT promise financial assistance. Eligible individuals have to be lotteried into receiving financial assistance. Clients that are not selected for financial assistance will get a one-on-one session where they are walked through other options and solutions that may be available to them.

Fees

None.

Service area

Franklin County, Ohio

Prevents homelessness by targeting eviction prevention to those most at risk of homelessness. May provide housing problem solving, case management, and financial assistance. There is no guarantee of financial assistance availability.

Last assured

02/17/2026

What's Here

Transitional Case/Care Management Mortgage Payment Assistance Rent Payment Assistance

Providing organization

Netcare Access

Variety of specialized services, including crisis stabilization, mental health and substance abuse assessments, triage of individuals seeking assistance with mental health crisis and referral to Franklin County's Alcohol, Drug and Mental Health (ADAMH) system of care. These services are provided for adults and older adults who evidence a mental health and/or substance abuse disorder. Netcare's services are available to anyone regardless of ability to pay.