Consumer Information/complaints | Better Business Bureau
7668 King's Pointe Road, Toledo, OH 43617-1551
ADA COMPLIANT.
Eligibility
Serves counties in northwest and west central Ohio and southeast Michigan. For accreditation businesses must meet and maintain specific standards.
Required documents
Varies depending on service requested
Hours
Mon-Thu 8:30am-5pm
Fri 8:30am-4:30pm
Fees
Most services are free to consumers. Fixed fee for accreditation for businesses.
Service area
Ottawa County, Ohio
Lucas County, Ohio
Wood County, Ohio
Maintains lists of businesses and charities and provides Business Profiles about them. Accepts reports of unfair business practices and handles complaints dealing with consumer dissatisfaction with businesses and/or their products or services. Provides printed information about consumer topics. Offers accreditation for businesses.
Last assured
08/19/2025
Providing organization
Better Business Bureau
Promotes an ethical marketplace by providing business and charity reports, dispute resolution, and consumer information. Alerts consumers on scams and frauds and accepts reports of unfair business practices.