Percentage Of Income Utility Payment Plans (PIPP) | Cincinnati-Hamilton County Community Action Agency

Determines eligibility and completes enrollment for the Percentage of Income Payment Plan Plus (PIPP) program. PIPP is a year round payment plan that offers households affordable monthly percentage of income payments that help maintain electric services. Each time a household makes their PIPP payment on time and in full, the household will receive a credit towards old electric utility debt and prevent new utility debt from occurring.

Data provided by

211 UWGC

Physical Address

1740 Langdon Farm Road, Cincinnati, OH 45237

Hours

mon 8:00am - 5:00pm;tue 8:00am - 5:00pm;wed 8:00am - 5:00pm;thu 8:00am - 5:00pm;fri 8:00am - 5:00pm

Voice

(513) 569-4510

voice | Head Start/Early Head Start Enrollment Hotline

Voice

(513) 569-1840

voice | Free Tax Prep Site Coordinator

Application process

Application required, to apply you can:

  1. Apply online
  2. Mail in application to listed mailing address. Applications can be found online or picked up at local a JFS, library, Area on Aging agency, or your local energy assistance provider.
  3. Create an appointment with your local energy assistance provider.

Fee

Customers enrolled in this program must pay a percentage of household income each month. Customers who heat their homes with electric are required to pay 10% of their gross monthly household income or $10.00, whichever is greater. Customers who heat their homes with gas are required to pay 5% of their gross monthly household income each month or $10.00, whichever is greater.

Eligibility

Open to residents of Hamilton County at or below 175% federal poverty guidelines who have utility service from an electric or natural gas company regulated by the Public Utility Commission of Ohio.

Service area

Hamilton County, Ohio

Agency info

Cincinnati-Hamilton County Community Action Agency

Nonprofit organization that provides a variety of social services including workforce development, home energy assistance, early childhood education, housing, and youth programs.