Consumer Protection - Complaints | Cuyahoga County Department Of Consumer Affairs

2079 E 9th St., 4th Fl., Cleveland, OH 44115

Required documents

Hours

M-F: 8:30am-4:30pm.

(216) 443-7035

Voice

Websitehttp://cuyahogacounty.gov/consumeraffairs

Email[email protected]

Fees

Free

Service area

United States

Provides investigation of all types of consumer scams, along with one on one assistance to support residents who lose money or info to scams. Will attempt dispute resolution, including mediation with the parties (consumer and business), including debt collection abuses, home repair companies auto sales and car repairs, store pricing, appliance warranty issues, and other complaints related to specific business interactions with consumers. The agency can/will refer a complaint or a violation to the county prosecutor, Ohio attorney general, Federal Trade Commission, Consumer Financial Protection Bureau, or other appropriate agencies with jurisdiction over the complaint. May also enforce violations through civil actions.

Last assured

01/30/2025

What's Here

Finance Company Complaints Collection Complaints Check Seller/Casher Complaints Internet Service Provider Complaints Bank/Savings and Loans Complaints Charitable Organization Complaints General Consumer Complaints Insurance Complaints Consumer Fraud Reporting Automobile Manufacturer Complaints Government Consumer Protection Agencies Cell Phone Complaints Home Health Care Complaints Credit Union Complaints Home Improvement/Repair Complaints Debt Consolidation Service Complaints

Providing organization

Cuyahoga County Department Of Consumer Affairs

Mediates consumer complaints against businesses; lets consumers and business owners know about consumer protection laws; issues alerts about unfair sales tactics and scams; and helps consumers find personal finance resources. Provides advice to people who have encountered rip-offs, scams and identity theft as well as those who are dealing with bad credit, credit reports or debt collection issues.