Customer Service And Computers Training Program | Step Forward
Provides preparation for customer service work. Teaches communication skills, human relations and attitudes, telephone techniques, and getting along with difficult people. Basic computer instruction in Windows, keyboarding, Word, and Excel is included.
Categories
Data provided by
211 Cleveland
Physical Address
1801 Superior Ave., Ste. 400, Cleveland, OH 44114
Hours
M-F: 9:00am-3:00pm for 6 weeks. Program is offered approximately every 7 weeks. Participants should start at the beginning of the course.
Voice
Voice
Application process
Call site for schedule and intake. Participants should register about a week before course starts, if possible. No walk-ins. Clients must wear masks, and will have their temperature taken upon arrival.
Fee
Free, including all materials.
Eligibility
Open to residents of Cuyahoga County who are age 19 or older, have a high school diploma or GED, and have income up to 125% of poverty level.
Service area
Cuyahoga County, Ohio
Agency info
Step Forward
Assists low-income County residents to improve their situations through job readiness, training and placement, rent and utility assistance, various social services, Head Start programs, and information/referral.