Utility Service Complaints | Public Utilities Commission Of Ohio

180 East Broad Street, Columbus, OH 43215

All services are accessible.

Eligibility

Open to Ohio residents.

Required documents

None

Hours

Online form available 24 hours a day, 7 days a week.

(800) 686-7826

Voice

Websitehttps://puco.ohio.gov/help-center/file-a-complaint

Email[email protected]

Application process

Call or file a complaint online.

Fees

None

Service area

Ohio

Accepts and, where possible, attempts to resolve complaints regarding individuals and organizations that providing utility services regulated by the Public Utilities Commission of Ohio. Included are complaints concerning safety, service quality, utility rates, and more.

Last assured

02/12/2025

Providing organization

Public Utilities Commission Of Ohio

Public Utilities Commission of Ohio (PUCO) is a state regulatory agency responsible for overseeing providers of electricity, natural gas, telecommunications, water, wastewater, and transportation services. In addition, the PUCO administers and enforces safety regulations for transportation industries and gas-pipeline operators.