Hotline/Helpline | United States Army Wounded Soldier And Family Hotline
2461 Eisenhower Avenue, Alexandria, VA 22331
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Description
The hotline has two purposes: 1. To provide Soldiers wounded and injured in support of the Global War on Terror and their families with a resource to obtain outpatient-related assistance regarding issues they have not been able to resolve through their own chain of command or medical treatment facility (MTF). 2. To capture timely and accurate information from Soldiers and their families on the quality of outpatient care in order to ensure prompt and thorough response to concerns and to increase the reality and perception of Soldiers receiving timely, quality care. Staff members are available 24 hours a day, 7 days a week.
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What's Here
Providing organization
United States Army Wounded Soldier And Family Hotline
The purpose of the hotline is two-fold: - To offer wounded, injured, or ill Soldiers and their Families a way to share concerns on the quality of patient care. - To provide senior Army leaders with visibility on medically-related issues so they can properly allocate resources to better serve Soldiers and families. Staff members are available 24 hours a day, 7 days a week.