Special Reconnect Order | Guernsey, Monroe, Noble Community Action Commission

The Winter Reconnect Order issued each year by the Public Utility Commission of Ohio (PUCO) has a new name. It is now the Special Reconnect Order (SRO). The SRO may be used once per utility (electric and natural gas) from Oct 17 through April 18 to reconnect or to avoid disconnection of investor-owned, PUCO-regulated utilities.

Data provided by

211 Pathways

Physical Address

615 North Street, Caldwell, OH 43724

Hours

Mon-Fri 8am-4pm through April 18..

Fax

(740) 732-2389

Voice

(740) 732-2388

Website

https://gmntrico.org

Application process

Call 740-955-8001 to schedule appointment.

Fee

Residential customers are required to pay no more than $175 to maintain service under the reconnection order. If the customer’s service has already been disconnected, the customer must pay the $175 and possibly a reconnection fee of no more than $36 to restore service.

Eligibility

Any residential customer who is served by a regulated utility company may use the Special Reconnect Order, while it is in effect, to establish, maintain, or restore service. Customers that have multiple residential accounts may only utilize the winter reconnection order to establish, maintain, or reconnect service at the property where they reside.

Service area

Guernsey County, Ohio
Noble County, Ohio
Monroe County, Ohio

Agency info

Guernsey, Monroe, Noble Community Action Commission

GMNCAC serves as the Community Action agency of Guernsey, Monroe and Noble Counties and provides services that reduce the impact of poverty.