Benefits Assistance | Ohio Department Of Job And Family Services
30 East Broad Street, 32nd Floor, Columbus, OH 43215
Eligibility
Anyone can apply
Required documents
No documents required.
Hours
Website is available Monday - Sunday 24 hours. Call Center is open Monday-Friday 8:00am - 4:45pm. The Customer Access Center (CAC) provides customers access to information on general services and specific benefits.
(866) 244-0071
Voice
Application process
Apply for PRC by visiting (www.franklincountyohio.gov/Resident-Services/Support-Assistance/PRC-Emergency-Assistance)
Fees
None.
Service area
Ohio
Oversees services for health care, cash assistance, food assistance, child care and child support enforcement and administration in Ohio. Offers online application for benefits such as OWF (Ohio Works First)/TANF cash assistance, refugee cash assistance, Disability Financial Assistance and food stamps (SNAP) and PRC. Information and case statuses are available through the call center.
Last assured
12/15/2025
What's Here
Providing organization
Ohio Department Of Job And Family Services
State agency that develops and oversees programs that provide health care, employment and economic assistance, child support and services to families and children.