- Serves residents of Portage County. - Individuals and families may qualify if the household income is at or below 130% of the Federal Poverty Guideline level. - Households are categorically eligible/automatically qualify if they are receiving SSI, OWF, or PRC services. - Changes in household composition and income could result in changes to benefit amount. Recipients are responsible for reporting these or any other changes within 10 days of occurrence. Receiving more than a household is entitled to could result in overpayment penalties or charges of fraud. - Once approved, individuals and families can remain eligible for benefits until their income exceeds 200% of the Federal Poverty Level, at which point their benefits would decrease but not immediately terminate. - Serves United States citizens. NOTE: Beginning March 2026, individuals who were previously exempt from the 20-hour-per-week work requirement may lose that exemption and will be required to meet the work requirement. If DJFS determines that you do not meet any exemption criteria, you will receive a notice in early February 2026 on next steps. Contact your local JFS office at 844-640-6446 for further information.

Agency can look up most supporting documents through an electronic records search - the client will be notified if they need to supply any extra supporting documents. If necessary, client may be asked to submit one or more of the following: - Proof of household composition (Social Security numbers for all members of household). - Proof of earned income (usually income tax form from previous year and last four (4) pay stubs, but sudden change in income will be taken into account) and proof of any unearned income (child support, alimony, unemployment, Social Security or SSI award letter). - Proof of outgoing household expenses (rental/lease agreement most recent utility bills medical bills day care receipts current bank statements). - Proof of citizenship.

Ohio Benefits Contact Center Hours: - To apply for initial benefits or for renewal without a scheduled appointment: Monday - Friday: 8:00am to Noon. - For changes or questions: Monday - Friday: 8:00am to 4:00pm. Available online 24 hours a day, 7 days a week.