Revenue Cycle - Financial Counseling | University Hospitals Geauga Medical Center

13207 Ravenna Rd., Chardon, OH 44024

Eligibility

Patients of University Hospitals Health syatem that are uninsured, underinsured or insured that have problems paying their medical bill.

Required documents

Those planning to request financial assistance services will need to provide proof of family income.

Hours

M-F: 8:00am-4:30pm.

Fax

Voice

Voice

Voice

Voice - voice | Community Outreach / Education

Application process

Phone for information. Generally patients without third-party payment, including Medicaid and Medicare, are not scheduled for appointments until they meet with an Financial Counselor. Bill payment assistance may be applied for before or after appointments.

Fees

No fee for service; Those who have no health insurance must have household income at or below 400% of federal poverty guidelines to apply for financial help. Patients who qualify for hospital charity might not always have a 100% of bill covered. Those who have an outstanding bill may be able to receive a payment plan on a case-by-case basis.

Service area

Ohio

Description

Provides answers to patient questions about their present and future accounts, billing, or insurance. Also screens for any possible outside solution (such as Marketplace insurance or Medicaid) before offering payment assistance or payment plans.

Data provided by

211 Cleveland

What's Here

Patient Financial Services Offices Medical Care Expense Assistance

Providing organization

University Hospitals Geauga Medical Center

A non-profit acute care facility providing a full range of services. Provides care in many specialties including ambulatory and inpatient surgery, emergency services, behavioral health, orthopedics, cardiac services, obstetrics, gynecology, neonatology, sports medicine, physical and occupational rehabilitation and bariatric (weight loss) surgery.