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Service Monitoring Enforcement Department | Public Utilities Commission Of Ohio

180 East Broad Street, Seventh Floor, Columbus, OH 43215-3793

Eligibility
Ohio residents with utility or water complaints and investor-owned utilities.
Required documents

Hours
Mon-Fri 8am-5pm.
Languages
Can transcribe in several languages
Application process
Call for information or visit website to fill out application.
Fees
None.
Service area
Wyandot County, Ohio Pickaway County, Ohio Washington County, Ohio Coshocton County, Ohio Monroe County, Ohio Guernsey County, Ohio Knox County, Ohio Crawford County, Ohio Marion County, Ohio Licking County, Ohio Athens County, Ohio Noble County, Ohio
Resolves problems between consumers and utilities under PUCO jurisdiction. Areas includes investor owned gas, electric, telephone, water and sewage services. Does not include city owned, county owned, village and cooperative owned utilities and cable TV services.
Last assured
07/28/2025
Providing organization
Public Utilities Commission Of Ohio
Regulates providers of all kinds of utility services, including electric and natural gas companies, local and long distance telephone companies, water and wastewater companies, and rail and trucking companies. The PUCO was created to assure Ohioans adequate, safe, and reliable public utility services at a fair price.
Service Monitoring Enforcement Department | Public Utilities Commission Of Ohio