Summer Heap - Summer Crisis Program | Community Action Akron Summit
Provides eligible households financial assistance, up to $500 if they are a customer of a regulated utility or $800 if they are a customer of an unregulated utility. The assistance is applied to their utility bill. Also provides indoor air quality and comfort assistance: Up to $1,500 for central air conditioning repair; up to $300 for air conditioning units; and/ or up to $100 per fan (maximum two (2) fans. NOTE: The electric utility assistance benefit is separate from the additional benefit for central air conditioner repair and receiving a fan or air conditioner unit. Households may receive the full benefit for bill assistance and also receive an additional benefit (such as central air conditioner repair, air conditioner unit, and/or fan) once per cooling season.
Data provided by
211 Summit
Physical Address
670 West Exchange Street, Akron, OH 44302
Hours
The program will run from July 1st, 2025 until September 30th, 2025.
Voice
Voice
Voice
Voice
Website
Application process
- Referrals accepted via Unite Us. - Beginning Tuesday July 1st, 2025, call the 24-hour HEAP line or visiting the website at https://app.capappointments.com. - Limited number of appointments accepted per day. If appointments are full, client should call back next business day. - Customers that have a scheduled appointment must be available to complete the application process over the phone during their scheduled appointment time. - The agency will also continue to process applications submitted online at www.energyhelp.ohio.gov and receive paper applications. - The required documentation needed for HEAP can be dropped off at 370 East Exchange Street, Akron (44306). - Documentation can also be faxed to 330-313-3884 or uploaded if applying on-line at www.energyhelp.ohio.gov. - Text "HEAP" to 33030 for more information or with questions.
Fee
No fee to apply. If electric utility is in disconnect status and the amount exceeds Summer Crisis Program assistance, a receipt of co-payment is required to complete an application. NOTE: Not all applicants will be eligible for the entire $500 to $800 as the actual payment is based upon individual circumstances.
Eligibility
- Household income must be at or below 175% of the Federal Poverty Guidelines. NOTE: Some income is deemed excludable such as income earned by dependent minors under 18 years old, child support paid-out, health insurance premiums, and some Medicare costs. - Households must also meet at least one of the following additional eligibility requirements: -- Household member is 60 years old or older. -- Household member has a medical necessity documented by a qualified medical professional. -- Household has a disconnection notice, has been disconnected, or is trying to establish new electric service. -- Household is enrolling in the Percentage of Income Payment Plan (PIPP Plus) for the first time or has a PIPP default.
Languages
None.
Service area
Summit County, Ohio
Agency info
Community Action Akron Summit
Provides a wide range of diverse and comprehensive services and programs to address the needs of low-income residents of Summit County. Offers programs such as: Energy Assistance, Foster Grandparent, Head Start/Early Head Start, Pathways HUB, and the Community Action Earned Income Tax Credit Program.