Summer Heap - Summer Crisis Program | Community Action Akron Summit

Provides eligible households financial assistance, up to $500 if they are a customer of a regulated utility or $800 if they are a customer of an unregulated utility. The assistance is applied to their utility bill. Also provides indoor air quality and comfort assistance: Potentially to $1,500 for central air conditioning repair. Residents who have not received an air conditioner from the program in the last three (3) years can request a unit. Electric box fans will also be distributed. Residents who have received air conditioners in the past three (3) years may be eligible for a fan. Distribution of air conditioners and fans will be subject to availability.

Data provided by

211 Summit

Physical Address

670 West Exchange Street, Akron, OH 44302

Hours

The program runs from July 1st, 2025 until September 30th, 2025.

Voice

(330) 643-0711

voice | Head Start/Early Head Start Enrollment

Voice

(330) 253-8806

voice | Central Office

Voice

(330) 572-8298

voice | Foster Grandparent Program

Voice

(330) 436-0261

voice | Energy Assistance Appointment Hotline

Application process

- Referrals accepted via Unite Us. - Beginning Tuesday July 1st, 2025, call the 24-hour HEAP line or visit the website at https://app.capappointments.com. - Limited number of appointments accepted per day. If appointments are full, client should call back next business day. - Customers that have a scheduled appointment must be available to complete the application process over the phone during their scheduled appointment time. - The agency will also continue to process applications submitted online at www.energyhelp.ohio.gov and receive paper applications. - The required documentation needed for HEAP can be dropped off at 370 East Exchange Street, Akron (44306). - Documentation can also be faxed to 330-313-3884 or uploaded if applying on-line at www.energyhelp.ohio.gov. - Text "HEAP" to 33030 for more information or with questions.

Fee

No fee to apply. - If electric utility is in disconnect status and the amount exceeds Summer Crisis Program assistance, a receipt of co-payment is required to complete an application. - NOTE: Not all applicants will be eligible for the entire $500 to $800 as the actual payment is based upon individual circumstances.

Eligibility

Household income must be at or below 175% of the Federal Poverty Guidelines. NOTE: Some income is deemed excludable such as income earned by dependent minors under 18 years old, child support paid-out, health insurance premiums, and some Medicare costs. - Households must also meet at least one of the following additional eligibility requirements: -- Household member is 60 years old or older. -- Household member has a medical necessity documented by a qualified medical professional. -- Household has a disconnection notice, has been disconnected, or is trying to establish new electric service. -- Household is enrolling in the Percentage of Income Payment Plan (PIPP Plus) for the first time or has a PIPP default.

Languages

None.

Service area

Summit County, Ohio

Agency info

Community Action Akron Summit

Provides a wide range of diverse and comprehensive services and programs to address the needs of low-income residents of Summit County. Offers programs such as: Energy Assistance, Foster Grandparent, Head Start/Early Head Start, Pathways HUB, and the Community Action Earned Income Tax Credit Program.