Provides regular compliance with federal, state and local wastewater laws and regulations; development of long term planning for the City’s wastewater needs; provide tours to the public including: regulatory agencies, schools, businesses, economic development groups; offer classroom visits to area schools to discuss water quality and local environmental concerns; provide full service training to employees to meet the demands of the industry. Also provides regular compliance with federal, state and local wastewater laws and regulations; respond to all property owner complaints of sewer backups at any hour of the day; determine the source .and cause of sewer backups; cleaning of ditch lines and culverts; general maintenance of the collection system.