Bureau Of Consumer Protection | Federal Trade Commission
600 Pennsylvania Avenue, Washington, DC 20580
Not Applicable.
Eligibility
There are no restrictions for this service.
Required documents
None.
Hours
Monday - Friday: 9:00am to 8:00pm.
(877) 382-4357
Voice·
voice | 1-877-FTC-HELP Consumer Response Center
Websitehttp://www.ftc.gov
Languages
Spanish, Amharic, Arabic, Chinese, French, Hmong, Korean, Russian, Somali, Tagalog, Ukrainian, and Vietnamese.
Application process
Call the Consumer Response Center or visit the website for more information or to file a complaint. Fraud reports can be made online at https://reportfraud.ftc.gov.
Fees
No fee.
Service area
District of Columbia
Maryland
West Virginia
Michigan
Virginia
United States
Delaware
Pennsylvania
Ohio
Works to protect consumers against unfair, deceptive, or fraudulent practices in the marketplace. Conducts investigations, sues companies and people who violate the law, develops rules to protect consumers, and educates consumers and businesses about their rights and responsibilities. Collects complaints about consumer fraud and identity theft and makes them available to law enforcement agencies across the country. Service divisions include Advertising Practices, Consumer and Business Education, Enforcement, Financial Practices, Marketing Practices, Planning and Information, and Privacy and Identity Protection.
Last assured
03/26/2026
Providing organization
Federal Trade Commission
Works for consumers to prevent fraud, deception, and unfair business practices in the marketplace. Enhances consumer confidence by enforcing federal laws that protect consumers and empowers consumers with free information to help them exercise their rights and spot and avoid fraud and deception.