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Live Ombudsman Web Chat | Ohio Bureau Of Workers Compensation

30 West Spring Street, Columbus, OH 43215-2256

Eligibility
Ohio residents.
Required documents

Hours
Mon-Fri 8am-4:45pm.
Application process
Call 800-335-0996 or visit website at www.bwc.ohio.gov/home/contactus/ombuds.asp. When you call, make sure to have your BWC claim/policy number or your Social Security number available.
Fees
None.
Service area
Knox County, Ohio Pickaway County, Ohio Wyandot County, Ohio Washington County, Ohio Noble County, Ohio Monroe County, Ohio Licking County, Ohio Coshocton County, Ohio Crawford County, Ohio Marion County, Ohio Guernsey County, Ohio Athens County, Ohio
Call the Ombudsman's office when you have exhausted all other resources or more information is needed and you don’t know where to turn. You may also contact them if you aren’t satisfied with BWC or IC services, and you have an emergency that requires immediate action. When you call, please have your BWC claim/policy number or your Social Security number available.
Last assured
12/16/2025
Providing organization
Ohio Bureau Of Workers Compensation
Helps employers and employees cope with workplace injuries by providing medical and compensation benefits for work-related injuries, diseases and deaths.