Fair Credit Practices | Federal Trade Commission
600 Pennsylvania Avenue, Washington, DC 20580
Not Applicable.
Eligibility
There are no restrictions for this service.
Required documents
None.
Hours
Monday - Friday: 9:00am to 8:00pm.
(877) 382-4357
Voice·
voice | 1-877-FTC-HELP Consumer Response Center
Websitehttp://www.ftc.gov
Languages
Spanish, Amharic, Arabic, Chinese, French, Hmong, Korean, Russian, Somali, Tagalog, Ukrainian, and Vietnamese.
Application process
Call the Consumer Response Center or visit the website for more information.
Fees
No fee.
Service area
Pennsylvania
Maryland
Ohio
West Virginia
Michigan
District of Columbia
United States
Virginia
Delaware
Protects consumers from fraudulent or unfair credit practices through enforcement of legislation that guarantees equal access to credit; the right to notice of credit reporting activities; the right of access to information contained in credit reports; the right to correct erroneous credit report information; the right to withhold payment on damaged or shoddy goods or repairs or poor quality services while negotiating a settlement; the right to timely correction of billing errors; protection from abusive, deceptive or unfair debt collection practices and similar protections.
Last assured
03/26/2026
What's Here
Providing organization
Federal Trade Commission
Works for consumers to prevent fraud, deception, and unfair business practices in the marketplace. Enhances consumer confidence by enforcing federal laws that protect consumers and empowers consumers with free information to help them exercise their rights and spot and avoid fraud and deception.