Utility Service Complaints | Federal Communications Commission
45 L Street Northeast, Washington, DC 20554
No Access.
Eligibility
Open to all.
Required documents
Completed application/registration form (Completed complaint form)
Hours
Online form available 24 hours a day, 7 days a week.
(888) 225-5322
Voice·
voice | 888-CALL-FCC
(844) 432-2275
Voice·
voice | ASL Video Call
Application process
Complaints may be filed online or by phone.
Fees
None
Service area
Kentucky
Ohio
Accepts and, where possible, attempts to resolve complaints about phone and internet service. Complaints may be submitted regarding the availability of phone and internet service, issues with billing (advertised rates, service charges, taxes, fees, etc.), unwanted calls/texts and robocalls/texts, breaches of personal information by providers, etc.
Last assured
02/16/2026
Providing organization
Federal Communications Commission
United States government agency responsible for regulating interstate and international communications by radio, television, wire, satellite, and cable in all 50 states.