PATIENT FINANCIAL COUNSELORS | UNIVERSITY HOSPITALS CLEVELAND MEDICAL CENTER

Provides answers to patient questions about their present and future accounts billing, or insurance. Also screens for any possible outside solution including, Marketplace insurance or Medicaid, before offering payment assistance or payment plans.

Data provided by

211 Cleveland

Physical Address

11100 Euclid Ave., Cleveland, OH 44106

Hours

M-F: 8:30am-5:30pm.

Application process

Phone for information.

Fee

Third party payment accepted: some Private insurance; Medicaid; Medicare. Those without insurance may be eligible for the Hospital Care Assurance Program (HCAP) (which may cover certain aspects of care). Sliding scale (may slide to zero in some cases) for those who are not eligible for HCAP, have no insurance, do not qualify for any third party payment program, and have income up to 400% of the federal poverty guidelines. Discounted care may be available for those without insurance and income over 400% of federal poverty guidelines. Sliding scale and discounts apply only to medical services that would be covered by the Ohio Medicaid program. Also limits monthly payments to a certain percentage of the family monthly income.

Eligibility

Patients of University Hospital facilities that are uninsured, underinsured or insured that have problems paying their medical bill.

Agency info

UNIVERSITY HOSPITALS CLEVELAND MEDICAL CENTER

Functions as a 947-bed, general medical and surgical hospital for adults and youth. Affiliated with University Hospitals.