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Life Support Program | American Electric Power

700 Morrison Road, Gahanna, OH 43230

Not Applicable.
Eligibility
Serves American Electric Power (AEP) customers with severe health problems.
Required documents
Life Support form completed by doctor. New form must be completed annually.
Hours
24 hours a day, 7 days a week.
(800) 672-2231
Voice·

voice | Customer Service

Languages
Spanish.
Application process
Call for information and to request a Life Support application.
Fees
No fee to apply.
Service area
Ohio
Offers a program that prioritizes the restoration of services when there is a power outage to customers where lack of service would be life-threatening or especially dangerous to the health of a permanent member of the household.
Last assured
04/25/2025
Providing organization
American Electric Power
Operates as a public entity that provides the generation, transmission, sale, and distribution of electricity to retail or end-use customers. Note: this is a commercial business.