Consumer Inquiries | Enbridge Gas Ohio
1201 E 55th St., Cleveland, OH 44103
Required documents
Hours
M-F: 7:00am-7:00pm (phone only). This site is not open to the public.
(800) 362-7557
Voice·
voice | Customer Service
(866) 763-5427
Voice·
voice | Emergency Number (24/7)
Websitehttp://www.enbridgegas.com
Fees
Free for consumer questions or reporting, but standard fees apply for utility service.
Service area
Ohio
Provides customer assistance with utility connection/disconnection, service or billing complaints, and a list of other service providers for price comparisons. Repairs exterior gas lines (from meter to gas main) and performs maintenance on the community wide-natural gas delivery system. Also provides basic consumer education regarding natural gas and its use.
Last assured
05/29/2025
Providing organization
Enbridge Gas Ohio
Operates as the natural gas distribution company for Northeast Ohio.