Home Energy Assistance Program | Pathway, Inc.
505 Hamilton Street, Toledo, OH 43604-8520
Eligibility
Ohioans with a household income at or below 175 percent of the federal poverty guidelines are eligible for the program.
Required documents
- Current Gas bill and/or account numbers
- Social Security numbers for all household members.
- Proof of U.S. Citizenship for all household members- Birth Certificate, Baptismal records (must show location and date of birth), U. S. Passport, Voter registration card, Military Service Record, Verified Citizenship for OWF Program, Indian Census Record.
- Proof of Income for the entire household for the past 30 days for all income types, except Self-employment and Seasonal income.
- Self-employed and seasonal households must provide 12 months of documents.
- Those applying on an applicant’s behalf. A current notarized letter is required for individuals applying on the applicant’s behalf.
Hours
To apply online for HEAP visit:
energyhelp.ohio.gov
Phone Appointment
Call (567)-354-0202
(419) 242-7304
Voice·
voice | Senior Brokering for homebound visits
(567) 354-0202
Voice·
voice | HEAP/
Languages
English, Spanish, Arabic
Fees
No fees
Service area
Lucas County, Ohio
Provides eligible Ohioans assistance with their home energy bills through a federally funded program. This one-time benefit is applied directly to the customer’s utility bill or bulk fuel bill. The benefit amount depends on funding received from the U.S. Department of Health and Human Services, household poverty level, household main heating source, household location, if someone in the home is disabled, if a person in the home is 60 years of age, or older, if there is a child in the home five years of age or younger, or if the household is enrolled in the Percentage of Income Payment Plan Plus (PIPP).
Last assured
10/23/2025
Providing organization
Pathway, Inc.
To reduce poverty by providing comprehensive services that create pathways to self-sufficiency.