Provides information and answers questions regarding food safety issues such as storage, handling, preparation, product dating and content, seasonal foods, preventing foodborne illness, and power outages. Publicizes warnings to the public to avoid foods that may be a health hazard such as foods that are contaminated or contain potentially hazardous ingredients. Accepts consumer complaints regarding problems with meat, poultry, or egg products only. Handles complaints on issues such as incorrect packaging or foreign objects (plastic, glass, etc.) in food items.