General Consumer Complaints | Greyhound
Po Box 660362, Dallas, TX 75266
Eligibility
Greyhound consumers.
Required documents
Hours
Mon-Fri 8am-5pm CST.
(800) 231-2222
Voice
(800) 531-5332
Voice
Websitehttp://www.greyhound.com
Application process
Call or visit website to register a complaint.
Fees
None.
Service area
United States
If you have a specific customer service issue other than baggage or refunds, visit https://www.greyhound.com/en/CustomerAssistanceRequest.aspx to send an e-mail to our Customer Assistance Group.
For problems with baggage handling, visit https://www.greyhound.com/en/BaggageHandlingRequest.aspx to send an e-mail to Baggage Services. For lost baggage, visit https://www.greyhound.com/en/BaggageLocationRequest.aspx to send an e-mail to our Baggage Locator Service.
For general questions with refunds, please visit https://www.greyhound.com/en/RefundsAndExchangesRequest.aspx to send an e-mail to our Refunds Desk.
Last assured
09/17/2025
What's Here
Providing organization
Greyhound
Intercity bus transportation, serving more than 3,800 destinations across North America.