Consumer Inquiries / Reporting Issues | Centerpoint Energy Company
Provides customer assistance with utility connection/disconnection, service or billing complaints, payment plan arrangements, and a list of other service providers for price comparisons. Repairs exterior gas lines (from meter to gas main) and performs maintenance on the community wide-natural gas delivery system. Also provides basic consumer education regarding natural gas and its use.
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211 Cleveland
Physical Address
One Vectren Square, Evansville, IN 47708
Hours
Customer service phone line is answered M-F: 7:00am-7:00pm EST. Report a natural gas service interruption or potential gas leak 24 hours a day, 7 days a week.
Voice
Voice
Application process
To report a natural gas service interruption or potential gas leak, phone the same number used for customer service or report any issues via the website. For payment plan or billing inquiries, phone M-F: 7:00am-7:00pm to speak with a staff member. Phone or email non-emergency questions to customer service, check website for information, or send a non-emergency message through the website.
Fee
Free for consumer questions or reporting, but standard fees apply for utility service.
Eligibility
Open to any customer or potential customer within the service territory.
Service area
United States
Agency info
Centerpoint Energy Company
Provides natural gas to homes and businesses in six states - Indiana, Louisiana, Minnesota, Mississippi, Ohio and Texas. In Ohio, operates as the natural gas distribution company for West Central Ohio, including Darke County.