Skip to content

Consumer Services Division | Ohio Department Of Insurance

50 West Town Street, Suite 300, 3rd Floor, Columbus, OH 43215

Eligibility
Anyone.
Required documents
Supporting documentation needed when filing a complaint.
Hours
Mon-Fri 8 am-5 pm.
(800) 686-1526
Voice·

voice | Consumer Services

Languages
Language line available for translation.
Application process
Telephone. Website.
Fees
None.
Service area
Ohio
Handles consumer questions and complaints about insurance. Investigates complaints against insurance agents and various types of insurance including health, mental health, life, managed care, automobile and homeowners.
Last assured
08/12/2025
Providing organization
Ohio Department Of Insurance
State agency providing information related to insurance.
Consumer Services Division | Ohio Department Of Insurance