Responsible for sewer maintenance, water connections within the public right of way, and treatment of sewage and wastewater. In case of basement flooding, will send an inspector to the site to determine if blockage or break is in the main sewer line (for example, the storm sewer in the street) or on private property (from the curb to the house). Can only address issues with publicly owned sewer line. The sewer line from the curb to the house is the homeowners' responsibility. Where possible, will give the property owner advice on what is needed to remedy the problem. Takes complaints and reports from consumers concerning water and sewage service and will answer questions about billing. Prepares annual drinking water quality reports, and responds to inquiries about water pollutants. Reads water meters monthly.