Aep Neighbor To Neighbor | Lancaster Fairfield Community Action
1743 East Main Street, Lancaster, OH 43130
Designated Parking|Full Wheelchair Access.
Eligibility
*Must be AEP customer
*Electric service has been disconnected or is in threat of termination
*Income Based: less than 300% of the federal poverty level guidelines
*Have an outstanding balance of at least $50 and are at least 30 days behind
*Have paid at least $75 on their AEP Ohio account in the three months prior to applying
Required documents
*Photo ID
*Most recent utility bill
*Proof of income OR COVID-19 financial hardship including an unemployment filing notice or proof of unemployment benefits
Hours
Mon-Fri 8am-4pm, Closed Noon-1pm
(740) 653-4146
Voice
Application process
Call or go online for more information and to apply.
Fees
Co-pay May Be Applicable
Service area
Fairfield County, Ohio
Provides eligible customers with a utility assistance grant applied directly to their AEP bill. Grants are dispersed on a first come, first serve basis to eligible applicants while funding is available. If a customer's utility service is off or in threat of termination when they apply and the maximum grant amount will not restore service or stop termination, the application will be denied.
*Community Action is a participating community agency that can help with applications
Last assured
02/26/2026
What's Here
Providing organization
Lancaster Fairfield Community Action
Provides for the basic needs of the low-income population of Fairfield County. Services include food pantry, clothing pantry, home weatherazation, childhood development services, GED/Literacy programs, housing and homeless services.