Applications may be picked up and dropped off (in drop-box) at Neighborhood Family Service Centers M-F: 9:00am-4:00pm. Applications are available on website and can then be emailed or faxed to the agency. May also call the PRC Hotline to request an application by mail, to check the status of an application, or with questions about the application process (applications can't be done over the phone, the hotline can only answer questions that the applicant may have about the application) M-F: 8:30am-4:30pm (if no answer, leave a voice mail and the call will be returned within one to two business days). Clients should should also notify third party (such as job training program or employer) that application is pending. Once all verifications are received, the application will be processed within 30 days, but are usually processed in a shorter time period. It is recommended that those applying for this program also contact the Red Cross for case management services. Once approved, client will pick up their voucher at the Virgil Brown Neighborhood Family Service Center and will then have to locate a store that will accept the voucher. The client turns the voucher over to the store for the items purchased and then the vendor signs the voucher and returns it to JFS who will then mail a check to the store. JFS does not have any formal agreement with any vendors to accept PRC vouchers - it is up to the vendors to accept them (clients should call around to find stores that take the voucher). May also call the PRC Hotline for help with the application process or to check the status of an application M-F: 8:30am-4:30pm (if no answer, leave a voice mail and the call will be returned within one to two business days). The PRC application will be approved or denied as quickly as possible, but no later than 10 calendar days once all required verifications are received from the applicant. Notification shall be given in person or sent by mail within two (2) business days

Free

Cuyahoga County, Ohio