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Long Term Care Ombudsman | Ohio Department Of Aging

30 East Broad Street, 22nd Floor, Columbus, OH 43215

Eligibility
Anyone may call the Ombudsman to voice a concern or obtain information about long-term care. However, the Ombudsman acts only with the consent of the consumer or, in some cases, the consumer’s legal representative.
Required documents
No documents required.
Hours
Mon-Fri 8 am-5 pm.
Languages
None.
Application process
Telephone. Email. Mail. On-Site. Appointment required.
Fees
None.
Service area
Ohio
Advocates for people receiving home care (including meals and transportation services), assisted living and nursing home care. Works to resolve complaints about services, help people select a provider and offer information about benefits and consumer rights.
Last assured
12/05/2025
Providing organization
Ohio Department Of Aging
Cabinet-level state agency that administers services and supports for older adults, their caregivers and their families.