Weights And Measures - Complaints/Information | Cuyahoga County Department Of Consumer Affairs

Inspects and seals all weighing and measuring devices used in retail sales to consumers. Investigate complaints from the public about inaccurate measures, inaccurate advertised prices, prices that ring up wrong at the scanner, and packages with inaccurate information about weight or volume. The agency can/will refer a complaint or a violation to the county prosecutor, Ohio attorney general, Federal Trade Commission, Consumer Financial Protection Bureau, or other appropriate agencies with jurisdiction over the complaint. May also enforce violations through civil actions.

Data provided by

211 Cleveland

Physical Address

2079 E 9th St., Cleveland, OH 44115

Hours

M-F: 8:30am-4:30pm.

Application process

Phone for information or to make a complaint M-F: 8:30am-4:30pm.

Fee

Free

Eligibility

Covers businesses that operate in Cuyahoga County with the exception of the city of Cleveland.

Service area

Cuyahoga County, Ohio

Agency info

Cuyahoga County Department Of Consumer Affairs

Mediates consumer complaints against businesses; lets consumers and business owners know about consumer protection laws; issues alerts about unfair sales tactics and scams; and helps consumers find personal finance resources. Provides advice to people who have encountered rip-offs, scams and identity theft as well as those who are dealing with bad credit, credit reports or debt collection issues.