Skip to content
Ohio 211 home page

Weights And Measures - Complaints/information | Cuyahoga County Department Of Consumer Affairs

2079 E 9th St., Cleveland, OH 44115

Required documents

Hours
M-F: 8:30am-4:30pm.
Fees
Free
Service area
Cuyahoga County, Ohio
Inspects and seals all weighing and measuring devices used in retail sales to consumers. Investigate complaints from the public about inaccurate measures, inaccurate advertised prices, prices that ring up wrong at the scanner, and packages with inaccurate information about weight or volume. The agency can/will refer a complaint or a violation to the county prosecutor, Ohio attorney general, Federal Trade Commission, Consumer Financial Protection Bureau, or other appropriate agencies with jurisdiction over the complaint. May also enforce violations through civil actions.
Last assured
01/30/2025
Providing organization
Cuyahoga County Department Of Consumer Affairs
Mediates consumer complaints against businesses; lets consumers and business owners know about consumer protection laws; issues alerts about unfair sales tactics and scams; and helps consumers find personal finance resources. Provides advice to people who have encountered rip-offs, scams and identity theft as well as those who are dealing with bad credit, credit reports or debt collection issues.