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Heatshare | Salvation Army Of Greater Cleveland

12645 Lorain Ave., Cleveland, OH 44111

Eligibility

Customers of Columbia Gas who are at or below 175% of federal poverty guidelines. However, households experiencing unexpected financial hardships may also be eligible for the program, determined on a case-by-case basis. Must have a shut-off notice or gas already shut-off. Must have already received E-HEAP funds (if during Winter Crisis program and if appointments for that program are available). All other forms of government assistance must also be exhausted before applying. Can apply once per heating season. Service area includes a large portion of the west side of Cuyahoga County. Serves residents of Westlake and Bay Village.

Required documents

Photo I.D. disconnect notice gas bill Social Security card proof of denial/acceptance from E-HEAP (during Winter Crisis season). Any other necessary documents will be determined on a case-by-case basis.

Hours

By appointment generally during M-F: 8:30am-4:00pm.
https://salvationarmycleveland.org

Application process

Funds may not always be available. Must have already received E-HEAP funds (Winter program) for the season. Funds are EXTREMELY limited, and are distributed to each site on a semi-regular basis in a series of small clumps. Once a single money clump is exhausted, the site will stop scheduling appointments until the new clump arrives. Must exhaust all other forms of assistance before applying. Only the person whose name is on the bill can apply. Assistance is limited to once per person per calendar year. Phone for an appointment.

Fees

Free.

Service area

44145, Ohio
44136, Ohio
44142, Ohio
44126, Ohio
44134, Ohio
44135, Ohio
44144, Ohio
44138, Ohio
44129, Ohio
44102, Ohio
44140, Ohio
44070, Ohio
44131, Ohio
44149, Ohio
44017, Ohio
44107, Ohio
44111, Ohio
44130, Ohio
44141, Ohio
Westlake, Ohio
44116, Ohio
44133, Ohio
Bay Village, Ohio

Description

Provides emergency gas bill payment assistance for those who qualify. Seeks to help clients avoid disconnection or to reconnect to service. Assistance is limited to $250 per year and will assist with the heating bill and reconnection fees. However, if fee to reconnect is more than $250, client will have to provide the balance of the payment before assistance will be given. Cannot be applied toward security deposits or bills that are not required to maintain service.

Data provided by

211 Cleveland

Providing organization

Salvation Army Of Greater Cleveland

Provides a variety of social services to address the needs of all segments of the community. Services include assistance for basic needs, substance abuse treatment, counseling programs, homeless shelters and thrift stores, as well as social, recreational, and educational services for individuals and families.