Long-Term Care Ombudsman Program | Long Term Care Ombudsman
8111 Rockside Road, Suite 250, Cleveland, OH 44125
Barrier Free Restrooms|Designated Parking|Wheelchair Accessible Building (ramps & main entrance doors).
Eligibility
Serves residents of Lorain, Medina, Cuyahoga, Geauga, and Lake counties age 60 and over receiving care in institution or in the community.
Required documents
None.
Hours
Same as site hours.
(800) 365-3112
Voice·
voice | Office and Reporting Line
(216) 696-2719
Voice
Websitehttp://www.ltco.org
Email[email protected]
Languages
None.
Application process
Call the office for more information.
Fees
No fee.
Service area
Medina County, Ohio
Geauga County, Ohio
Cuyahoga County, Ohio
Lorain County, Ohio
Lake County, Ohio
Investigates and attempts to resolve all types of complaints about care provided to residents in licensed nursing homes, residential care facilities, adult care homes, long-term acute care hospitals, and consumers of home care services. The Ombudsman Program provides information on long-term care laws, regulations, and rights.
Last assured
11/18/2025
Providing organization
Long Term Care Ombudsman
Provides information, referrals, and advocacy, as well as help resolving complaints regarding nursing homes, residential care facilities, adult care homes, and community-based care services. Assists in the selection of long-term care facilities, including providing information on those that offer Alzheimer's care units, and hospice and respite care.