CONSUMER COMPLAINTS AND INFORMATION | CONSUMER PRODUCT SAFETY COMMISSION

Has jurisdiction over 15,000 consumer products and accepts complaints regarding the safety of these products. Does not handle complaints about cars, food, drugs, medicine, medical devices and other medical products, child car seats, cosmetics, firearms, and business practices. Alerts the public to product hazards and product recalls (including those relating to lead) and provides safety information. Offers printed safety information on a variety of consumer products and issues.

Data provided by

211 Cleveland

Physical Address

4330 E West Hwy., Bethesda, MD 20814

Hours

Consumer Hotline M-F: 8:00am-5:30pm; 24 hours a day, 7 days a week for recorded information.

Voice

(800) 638-2772

Toll-Free | Consumer Hotline

Application process

Complaints may be submitted through the Web site anytime or by phoning the Consumer Hotline. Safety information may be obtained from the Web site anytime or by calling the phone the Consumer Hotline as well.

Fee

Free

Eligibility

No restrictions.

Agency info

CONSUMER PRODUCT SAFETY COMMISSION

Investigates complaints from consumers regarding the safety of consumer products not regulated by other federal agencies. Alerts the public to product hazards and product recalls and provides safety information. Enforces regulations concerning the safety of many consumer products.