Consumer Complaints And Information | Consumer Product Safety Commission

4330 E West Hwy., Bethesda, MD 20814

Required documents

Hours

M-F: 8:00am-5:30pm.

(800) 638-2772

Voice·

voice | Consumer Hotline

(800) 638-8270

Voice

Websitehttp://www.cpsc.gov

Email[email protected]

Fees

Free.

Service area

Ohio

Has jurisdiction over 15,000 consumer products and accepts complaints regarding the safety of these products. Does not handle complaints about cars, food, drugs, medicine, medical devices and other medical products, child car seats, cosmetics, firearms, and business practices. Alerts the public to product hazards and product recalls (including those relating to lead) and provides safety information. Offers printed safety information on a variety of consumer products and issues.

Last assured

11/25/2025

What's Here

Consumer Product Safety Complaints Bicycle Safety Education Lead Information Government Consumer Protection Agencies Fire Prevention Information Product Safety Alerts/Recalls Product Safety Standards Asbestos Information Carbon Monoxide Information

Providing organization

Consumer Product Safety Commission

Investigates complaints from consumers regarding the safety of consumer products not regulated by other federal agencies. Alerts the public to product hazards and product recalls and provides safety information. Enforces regulations concerning the safety of many consumer products.