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Discounted Internet Service (LIFELINE ASSISTANCE PROGRAM) | Altafiber

Eligibility

Household income that is at or below 135% of the Federal Poverty Guidelines, or participate in certain federal assistance programs, such as:

  • Supplemental Nutrition Assistance Program (SNAP)
  • Medicaid
  • Federal Public Housing Assistance (Section 8)
  • Supplemental Security Income
  • Veterans and Survivors Pension Benefit

Note: Lifeline benefits are limited to one per household per service.

Required documents

Proof of income (Copies of proof of all income),Other documents (Copies of proof of any public assistance)

Hours

mon 7:30am - 7:00pm tue 7:30am - 7:00pm wed 7:30am - 7:00pm thu 7:30am - 7:00pm fri 7:30am - 7:00pm sat 7:30am - 5:00pm sun 7:30am - 5:00pm

(513) 565-5433
Voice·

voice | Lifeline

Application process

Application required. Mail or bring application in-person to an authorized Altafiber retailer. Annual recertification required. Any address or eligibility changes must be reported within 30 days to continue service.

Submit application or go to an authorized Altafiber retailer to verify eligibility through the National Verifier database.

Fees

No fee to apply. Call for information on fee waivers and monthly discounts.

Service area

Clinton County, Ohio Boone County, Kentucky Butler County, Ohio Grant County, Kentucky Kenton County, Kentucky Clermont County, Ohio Hamilton County, Ohio Brown County, Ohio Warren County, Ohio Adams County, Ohio Campbell County, Kentucky

Provides eligible households with a monthly discount on qualifying internet service. Multiple discounts/promotions may be available.

Data provided by

211 UWGC

Providing organization

Altafiber

Telecommunication Company and Internet provider providing services in Ohio, Kentucky, and Indiana.