Provides eligible households with a monthly discount on qualifying internet service. Multiple discounts/promotions may be available.

Data provided by

211 UWGC

Physical Address

Voice

(513) 566-4101

voice | Repair & Technical Support

Voice

411

voice | Directory

Voice

(833) 573-3443

voice | Repair & Technical Support

Voice

(513) 565-5433

voice | Lifeline

Voice

(513) 301-2093

voice | Text Only Line

Application process

Application required. Mail or bring application in-person to an authorized Altafiber retailer. Annual recertification required. Any address or eligibility changes must be reported within 30 days to continue service.

Submit application or go to an authorized Altafiber retailer to verify eligibility through the National Verifier database.

Fee

No fee to apply. Call for information on fee waivers and monthly discounts.

Eligibility

Household income that is at or below 135% of the Federal Poverty Guidelines, or participate in certain federal assistance programs, such as:

  • Supplemental Nutrition Assistance Program (SNAP)
  • Medicaid
  • Federal Public Housing Assistance (Section 8)
  • Supplemental Security Income
  • Veterans and Survivors Pension Benefit

Note: Lifeline benefits are limited to one per household per service.

Service area

Clermont County, Ohio
Clinton County, Ohio
Warren County, Ohio
Kenton County, Kentucky
Adams County, Ohio
Brown County, Ohio
Hamilton County, Ohio
Grant County, Kentucky
Campbell County, Kentucky
Butler County, Ohio
Boone County, Kentucky

Agency info

Altafiber

Telecommunication Company and Internet provider providing services in Ohio, Kentucky, and Indiana.