MEDICAL CERTIFICATION PROGRAM | PUBLIC UTILITIES COMMISSION OF OHIO
Delays a shutoff for 30 days when it would be especially dangerous to the health of a permanent member of the household. It allows the household time to get financial help or make payment arrangements.
Categories
Data provided by
211 Summit
Physical Address
180 East Broad Street, Columbus, OH 43215
Hours
Form available online 24 hours a day, 7 days a week.
Voice
Fax
(614) 752-8351
Application process
Call the local utility company for the medical certification form. For questions, contact the utility company or PUCO's Customer Call Center.
Fee
No fee to apply.
Eligibility
Serves residential customers of PUCO-regulated electric, natural gas, and water utilities in Ohio. Program cannot be used more than three (3) times in a rolling 12-month period and may vary based on utility company.
Languages
None.
Agency info
PUBLIC UTILITIES COMMISSION OF OHIO
Protects consumers by monitoring and enforcing Public Utilities Commission of Ohio (PUCO) rules and state laws against unfair, inadequate and unsafe public utility and transportation services. Resolves consumers' disputes either informally between the consumer and the company or through PUCO's formal complaint process. Resolves disputes between utilities and residential, business, and industrial customers, as well as between competing utilities. Assures availability of adequate, safe and reliable services to all residential, business, and industrial consumers. Provides with information about your rights and responsibilities as a utility customer. Regulates rates for utility services where consumers do not have choices.