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Consumer Inquiries | Utility Pipeline - Pike Natural Gas Company

4100 Holiday St. Nw, Ste. 201, Canton, OH 44718

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Hours
M, F: 8:30am-5:30pm Tu, W, Th: 8:30am-4:30pm Sat: 8:30am-12:00noon.
(888) 784-6160
Voice·

voice | For Emergencies 24 hours/day, 7 days/week

(888) 863-0032
Voice·

voice | Natural Gas Customer Service Center (toll-free)

(330) 498-9130
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voice | Natural Gas Customer Service Center

Fees
Free for consumer questions or reporting, but standard fees apply for utility service.
Service area
Ohio
Provides customer assistance with utility connection/disconnection, service or billing complaints, payment plan arrangements, and a list of other service providers for price comparisons. Repairs exterior gas lines (from meter to gas main) and performs maintenance on the community wide-natural gas delivery system. Also provides basic consumer education regarding natural gas and its use.
Last assured
02/12/2026
Providing organization
Utility Pipeline - Pike Natural Gas Company
Operates as an investor-owned public utility that sells natural gas and provides gas transportation services to customers in Ohio, eastern Indiana, western Pennsylvania, Virginia and West Virginia.