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Patient Advocate/Ombudsman | Metrohealth Medical Center

2500 Metrohealth Dr., Cleveland, OH 44109

Open to anyone who has any concern about or problem with MetroHealth, including the main site, satellite sites, or those representing MetroHealth in the community.
M-F: 8:30am-4:30pm. During these hours, will reach a live person (not voice mail) after hours there is voice mail. All reports will be investigated and responded to within 5-10 business days.
(216) 778-7800

Voice - voice | Main Intake

(800) 554-5251

Voice - voice | Main number

(216) 778-4700

Voice - voice | Referrals

https://metrohealth.org

Call M-F: 8:30am-4:30pm to talk with a live person, or leave a voice mail after hours. Can also FAX information, or send an e-mail through the MetroHealth web site (customer feedback form). For inpatients, information can be obtained in person on the nursing unit if desired.

Free.

United States

Description

Acts as a mediator, investigating and attempting to resolve any concerns regarding MetroHealth, including the main site, satellite locations, nursing facilities, and those representing MetroHealth in the community. All problems will be thoroughly investigated in cooperation with the department involved, and the results will be relayed to, and discussed with, the complaining party.

Data provided by

211 Cleveland

Providing organization

Metrohealth Medical Center

Functions as a 731-bed, county-owned and fully-accredited general medical and surgical hospital.