Volunteer opportunity to assist Knox county residents with their income tax preparations. This is a web-based, counselor-assisted program. Volunteers are needed to assist as tax preparation counselors. As a tax counselor, you will receive one day of training, after which you will be asked to assist clients with tax preparation throughout the tax season at the United Way office. You will be able to determine a schedule that works best for you. Counselors must be comfortable working with a computer, but need not have a background in tax preparation.