Emergency Heap - Winter Crisis Program For Older Adults | Lorain County Community Action Agency

Provides financial assistance to reconnect or maintain home heating services for eligible households once per heating season. Generally assists with a payment up to: - $175 for PUCO regulated companies. - $750 for non-PUCO regulated utilities (such as a municipal utility). - $1,200 for those who use bulk fuel (oil, propane, kerosene, or bottled gas). - $650 for coal, wood or solid fuels. - $1,500 in heating unit repairs or replacements.

Data provided by

211 Summit

Physical Address

534 Abbe Road, Elyria, OH 44035

Hours

Walk in hours are Monday to Friday from 8:00am to 11:00am and from 12:30pm to 3:30pm from Monday November 3rd, 2025 through Tuesday March 31st, 2026. Holiday closures: - Veterans Day. - Thanksgiving Day. - Day after Thanksgiving. - Christmas Eve. - Christmas Day. - New Year's Day. - New Year's Day. - Martin Luther King Jr. Day. - Presidents' Day.

Voice

(888) 245-2009

voice | Administrative

Fax

(440) 457-0337

fax | Main office

Voice

(440) 245-1870

voice | Questions about an existing application

Application process

Beginning Monday November 3rd, 2025: Walk in for service.

Fee

No fee to apply. Utility reconnection fee is not covered by the Winter Crisis Program. A reconnection fee may have to be paid to the utility before the utility is turned back on.

Eligibility

NOTE: This location is for older adults only. - Serves households in Lorain County with gross income at or below 175% of the Federal Poverty Guidelines. NOTE: Some income is deemed excludable such as income earned by dependent minors under 18 years old, child support paid-out, health insurance premiums, and some Medicare costs. - Either gas or electric service or both must have been disconnected or be in threat of being disconnected OR - Need to establish new service OR - Need to pay to transfer service OR - For those who use bulk fuel for heating, tank must be at 25% or less or have less than a 10-day supply AND - Must be a United States citizen. - Household must not be currently using a Medical Certificate because this takes the household out of disconnect status.

Languages

None.

Service area

Lorain County, Ohio

Agency info

Lorain County Community Action Agency

Works to eliminate the causes of poverty and improve the overall quality of life for citizens of Lorain County. Services include Head Start, Pathways Hub, Home Energy Assistance Program, and Produce Center.